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Using IE? Do you have the new Netmeeting installed?
Set up a video teleconference support call
between 10 a.m. and 10 p.m. PST.
DOWNLOAD THE LATEST VERSION
To report an incident by e-mail, we would prefer that you use the
appropriate Support Request Form listed below to submit your
incident help request to our Technical Support group.
Alternatively, please use the e-mail message template to create an e-mail message and send it to support@thinGk.net.
Also, there are several other support tools on this site that you may find useful.
We try to reply to all requests within the next business day. Thanks for your patience.
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Support
Request |
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If you are
experiencing a problem with one of our products, please contact us for
personal attention, either by e-mail or phone.
Note:
thinGk.net supports the current release of our products as they display in browsers released after January 1, 1999.
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| High Priority Telephone Support |
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Hours: 5:30AM-5:30PM PST, Monday-Friday
For Support
- Phone: (800) 694-2628
- Please have your
Support Package number
handy when you call.
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Other Support Tools |
- Technical FAQs:
Answers to the
most Frequently Asked Questions about thinGk things. Your
first source for technical information.
- Documentation:
Online manuals are available in html, doc and pdf formats
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